This privacy policy explains how Capycas Casino, operating at capycas-casinos.com, collects, uses and protects your personal information when you visit our site. We are committed to transparency about the data we gather and your rights under the Privacy Act and the Australian Privacy Principles.
Who Controls Your Data
Capycas Casino, through capycas-casinos.com, is the data controller responsible for the personal information you provide or that we collect during your visit. Our contact address is [email protected].
We are an independent information portal. We do not operate a casino, take deposits or hold player accounts. The data we process is limited to what you give us directly through contact forms and what we observe through standard web analytics.
What Information We Collect
We collect two categories of information when you visit our site.
Information you provide directly: When you use our contact form, we collect your name, email address and the content of your message. This information is given voluntarily and is necessary for us to respond to your enquiry.
Information we observe automatically: Like most websites, we collect technical data through cookies and similar technologies. This includes your IP address, browser type, device information, pages visited, time spent on each page, referring URL and general location data derived from your IP address. None of this identifies you by name, but it does constitute personal data under privacy law.
What We Do Not Collect
We do not collect payment details, identity documents, account credentials or any information related to gambling activity. Those belong to the operators we write about, not to us.
Why We Use Your Information
We process your personal data for the following purposes, each tied to a lawful basis under the Privacy Act.
To respond to your enquiries: When you contact us, we use your email and message content to answer your question. Our lawful basis is consent—you provided the information for this purpose.
To improve our site: We analyse visitor behaviour through analytics tools to understand which pages are most useful, where readers drop off and how our content performs. Our lawful basis is legitimate interest—we have a reasonable need to understand how our site is used, and that interest does not override your privacy rights.
To deliver relevant content: We use cookies to remember your preferences, such as language settings, and to tailor the content shown to you. Our lawful basis is consent, which you provide through our cookie banner.
Sharing Your Information
We do not sell your personal data to anyone. However, we do share information with third-party service providers who help us run the site.
Analytics providers: We use web analytics services to track visitor behaviour. These services process your IP address, device data and browsing activity. The data is anonymised where possible, but some services may store identifiable information temporarily.
Advertising partners: If you consent through our cookie banner, we allow advertising networks to place cookies that track your activity across sites for targeted advertising. You can withdraw this consent at any time through your browser settings.
Hosting providers: Our site is hosted by a third-party service, which means your data passes through their servers. We choose providers within Australia or the European Economic Area where practical, but some data may be transferred internationally.
No Sale of Data
We never sell, rent or trade your personal information to third parties for their own marketing purposes.
Your Rights Under Australian Privacy Law
The Privacy Act and the Australian Privacy Principles give you several rights over your personal data. You can exercise any of these by contacting us at [email protected].
Access: You can request a copy of the personal data we hold about you. We will provide it in a commonly used electronic format within 30 days.
Correction: If the information we hold is inaccurate or incomplete, you can ask us to correct it. We will do so promptly unless we have a lawful reason not to.
Erasure: You can request that we delete your personal data. We will comply unless we have a legal obligation to retain it, such as records of correspondence required for dispute resolution.
Restriction: You can ask us to stop processing your data while we investigate a complaint or verify its accuracy. We will pause processing but may retain the data itself.
Objection: You can object to our use of your data where our lawful basis is legitimate interest. We will stop processing unless we can demonstrate a compelling reason that overrides your rights.
Withdraw consent: Where we rely on your consent—such as for advertising cookies—you can withdraw it at any time through your browser settings or our cookie banner. Withdrawal does not affect the lawfulness of processing before you withdrew consent.
How to Exercise Your Rights
Send your request to [email protected] with the subject line "Privacy Request". Include your full name, the email address you used on our site and a clear description of what you want us to do. We will respond within 30 days.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. The OAIC is the supervisory authority for privacy matters in Australia.
How Long We Keep Your Data
We retain your personal information only as long as necessary for the purposes we collected it.
Contact form submissions: We keep your email and message content for two years after the last correspondence. After that, we delete it unless there is an ongoing dispute or legal obligation to retain it.
Analytics data: Our analytics providers typically store data for 26 months, after which it is automatically deleted. We do not control this retention period directly—it is set by the service.
Cookie data: Most cookies expire after 12 months. You can delete them sooner through your browser settings.
Protection of Minors
Our site is intended for adults aged 18+ only. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from a minor, we will delete it immediately.
Parents or guardians who believe their child has provided us with personal information should contact us at [email protected] so we can remove it.
Security Measures
We use industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These include encryption of data in transit, secure hosting infrastructure and restricted access to personal information within our team.
No system is entirely secure. If you have reason to believe your data has been compromised, contact us immediately at [email protected].
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. When we do, we will post the revised version on this page and update the date below. Significant changes will be highlighted at the top of the policy.
We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us
If you have questions about this privacy policy or how we handle your personal information, contact us at [email protected]. We aim to respond within 48 hours.
Last updated: January 2026
Disclaimer: capycas-casinos.com is an independent information portal. We do not operate a casino, accept wagers or organise gambling activities. This site is intended for adults aged 18+ only. For help with gambling concerns, contact the National Gambling Helpline on 1800 858 858 or visit betstop.gov.au.